Privacy Policy

Data security, legal compliance, respect for privacy.

1. GENERAL PROVISIONS

1.1. This Privacy Policy (hereinafter – the “Policy”) defines the procedure for collecting, storing, processing, and protecting the personal data of Users of the website
ksimex-electro.com.ua (hereinafter – the “Website”).

1.2. The owner and controller of personal data is LLC "KSIMEX-ELECTRO" (hereinafter – the “Company” or the “Seller”), registered in accordance with the laws of Ukraine.

1.3. By registering on the Website or placing an order without registration, the User provides explicit consent to the processing of their personal data under the terms described in this Policy.

1.4. The processing of personal data is carried out in accordance with the requirements of the Law of Ukraine “On Personal Data Protection”.

2. COMPOSITION AND SOURCES OF PERSONAL DATA COLLECTION

2.1. We collect only the data necessary to fulfill obligations to customers and to sell electrical products. Personal data of the User may include:

  • Last name, first name, patronymic
  • Contact phone number
  • Email address
  • Delivery address (city, street, warehouse/branch number of delivery service)
  • Information about orders and purchased products (purchase history)

2.2. Automatic collection of technical data. When using the Website, we automatically collect technical information that does not directly identify a specific person but is required for the website to function properly: IP address, cookie data, browser information, access time, etc.

3. PURPOSE OF PERSONAL DATA PROCESSING

3.1. The Company processes personal data for the following purposes:

  • Execution of the purchase-sale agreement (public offer): processing orders placed through the Website and ensuring delivery of purchased goods.
  • User identification: granting access to the personal account and order history.
  • Communication: contacting the Customer to clarify order details, provide consultations, technical support, and respond to inquiries.
  • Accounting: generating primary documents and performing accounting operations in accordance with Ukrainian tax legislation.
  • Marketing (with consent): informing Users about promotions, special offers, and Company news.

4. TRANSFER OF DATA TO THIRD PARTIES

4.1. We undertake not to transfer your personal data to third parties, except in cases necessary to fulfill your order or as required by law.

4.2. Access to personal data may be granted to:

  • Delivery and logistics services (e.g., “Nova Poshta” or others) — for shipping and delivery of purchased goods.
  • Financial institutions — for processing non-cash payments.
  • State authorities — strictly in cases provided by the legislation of Ukraine (e.g., upon request by law enforcement authorities).

5. DATA RETENTION PERIOD

5.1. Personal data is stored for the period necessary to achieve the purpose of its processing (for example, as long as you remain an active customer), but no longer than required by legislation on archiving and accounting.

5.2. Data may be deleted upon the User’s request or after termination of relations in accordance with internal regulations.

6. USER RIGHTS

In accordance with Article 8 of the Law of Ukraine “On Personal Data Protection”, you have the right to:

  • Know the sources of collection, location of your personal data, and the purpose of its processing.
  • Receive information regarding the conditions of access to your personal data, including information about third parties to whom the data is transferred.
  • Access your personal data.
  • Submit a reasoned request to object to the processing of your personal data.
  • Request modification or deletion of your personal data if it is processed unlawfully or is inaccurate.
  • Protect your personal data from unlawful processing or accidental loss.
  • Withdraw your consent to personal data processing at any time.
  • File complaints regarding the processing of your personal data to the Ukrainian Parliament Commissioner for Human Rights or to the court.

7. USE OF COOKIES

7.1. The Website uses cookies to improve user experience, remember settings, and analyze traffic.

7.2. You may change your browser settings to block cookies; however, this may limit the functionality of certain Website sections.

8. DATA SECURITY

8.1. The Company undertakes the necessary organizational and technical measures to protect personal data from unlawful or accidental access, destruction, alteration, blocking, copying, or distribution.

9. CHANGES TO THE POLICY

9.1. The Company reserves the right to amend this Policy. The new version becomes effective from the moment it is published on the Website.

9.2. The current version of the Policy is always available on the Website’s “Privacy Policy” page.

10. CONTACT INFORMATION

If you have any questions regarding this Policy or wish to exercise your rights (for example, to request deletion of data), please contact us:

LLC “KSIMEX-ELECTRO”
Address: Ukraine, 65114, Odesa, Liustdorfska Road, 140-V
E-mail: electro@ksimex.ua

Phone: +38 (0482) 34-26-96